POLICIES

ACCESSING OUR WEBSITE

You are responsible for making all arrangements necessary for you to have Internet connectivity and access to our Website. We reserve the right to amend, restrict or remove any portion of our Website, as well as any products or services that we offer on our Website, in our sole discretion and without notice to you. We will not be liable if, for any reason, all or any part of our Website or products are unavailable at any time or for any reason.

The information presented on or through our Website is made available solely for general information and entertainment purposes. We do not make any statements regarding the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. Our Website includes content provided by third responsible, or liable to you or any third-party, for the content or accuracy of materials provided by any third parties. 

PRIVACY

All information we collect on our Website is subject to our Privacy Policy.  By using our Website, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy.

 

SHIPMENT AND RISK OF LOSS 

BABY RAUNE will add applicable shipping and handling fees to your order. Unless otherwise noted, BABY RAYNE will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Please allow 1 – 2 days for processing your order. Although BABY RAYNE may provide delivery or shipment timeframes or dates, you understand that those are BABY RAYNE's good-faith estimates and may be subject to change. You further understand that product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. If your order will be delayed (either from the date specified at the time of order or, if no date was specified, beyond 30 days from the date of your order, BABY RAYNE  will use reasonable good faith efforts to contact you. If BABY RAYNE cannot contact you or you no longer wish to receive the item, BABY RAYNE will cancel the order and promptly refund the amount tendered, and will do so within 7 business days if made using third-party credit card, such as a Visa or Mastercard. BABY RAYNE shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. All items purchased from the Website are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier. BABY RAYNE may reject orders where the stated delivery address is outside the United States. If you make a mistake in entering the delivery address and the package is delivered before we are notified, BABY RAYNE will not be held accountable. If a product is returned to us because of an issue/typo with the delivery address or the recipient is not able to receive the order - BABY RAYNE can reship your order for a £10 re-shipping fee. If you would like us to refund your order, we will issue a refund subject to a £5 restocking fee.

INTERNATIONAL ORDERS

International shipping costs may vary.

International orders do not include duties or taxes. 

RETURN / REFUND POLICY

Product purchases from www.californiababy.com

Orders cannot be cancelled once shipped. Upon receipt, if you’re not 100% satisfied with our products, we’ll work with you to create a solution. Requests must be submitted within 30 days of your order ship date. We can issue a full refund for unopened items. For opened/used items we do not refund.

If a product is returned to Us because of an issue/typo with the delivery address or the recipient is not able to receive the order - We can reship the order for an additional £10 reshipping fee. We are not held liable or accountable for your mistake in entering the wrong delivery address and the package is shipped before we are notified of the mistake. 

If you ordered the wrong product by accident, you may ship the product back to us for an exchange, but you will be responsible for any return shipping costs.

As a company, we work very hard to ensure quality product--and our return tracking is a large component of this process. Product should be returned to the place of purchase. If purchased from www.babyrayne.com we will request to receive the product back for evaluation.

Our shipping address is:

BABY RAYNE

27 Arkwright Rd, London NW3 6BJ

International orders:  For international orders, No Returns are accepted.

 

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUR COMPANY, INCLUDING OUR LICENSORS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS, BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO OR FROM OUR WEBSITE. YOU WILL BE RESPONSIBLE FOR ALL CLAIMS AND DAMAGES RESULTING FROM THE MISUSE OF OUR WEBSITE BY YOU.

CHANGES

We reserve the right, in our sole discretion, to change these Terms of Use at any time. Any changes are effective immediately upon posting to our Website. Your continued use of our Website constitutes your agreement to all such terms and conditions.

INDEMNIFICATION

Upon a request by BABY RAYNE, you agree to defend, indemnify and hold BABY RAYNE, its affiliates, officers, directors and employees harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use or misuse of the Website or Services, or the uploading, posting, publishing, e-mailing, reproduction, distribution or transmission of any Content or other materials by you or users authorised by you or any violation of these Terms and Conditions by you. BABY RAYNE reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with BABY RAYNE in asserting any available defence.

SEVERABILITY

If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use will remain in full force and effect.

WAIVER AND AMENDMENT

If we fail to insist upon strict performance of your obligations under any of these Terms of Use, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms of Use, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. No waiver by our Company of any default will constitute a waiver of any subsequent default, and no waiver by our Company of any of these Terms of Use will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.